Billing Terms & Conditions

Effective Date: 15/06/2026

At I regali di Mosė, we provide payment options for purchases made through our website.

By placing an order, you agree to the terms outlined in this Payment Policy.

Secure Transactions

Our website uses security measures designed to protect information transmitted during the checkout process.

Payment information is processed through third-party payment service providers. We do not store complete payment card details on our servers.

Payment Processing

Payments are processed through secure payment systems.

Orders will only be processed after successful payment authorization.

Accepted Payment Methods

We currently accept:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • Discover

  • Diners Club

  • JCB

  • Visa Electron

Additional payment methods may be displayed during checkout when available.

Currency

All prices displayed on our website are listed in Euro (€).

Any applicable charges will be displayed before payment is completed.

Payment Authorization

When an order is placed:

  • Payment authorization is requested during checkout

  • Payment is processed when the order is submitted

  • An order confirmation email is sent after successful order placement

If a payment is declined, customers may:

  • Verify their payment details

  • Contact their bank or payment provider

  • Use an alternative payment method if available

Security Reviews

To help prevent unauthorized transactions, certain orders may be reviewed for verification purposes.

We reserve the right to:

  • Review transactions when necessary

  • Request additional verification information

  • Cancel orders that cannot be verified or appear unauthorized

Billing Information

Customers are responsible for providing:

  • Accurate billing information

  • Valid payment details

  • Current contact information

Incorrect information may result in payment issues, processing delays, or order cancellation.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Please note:

  • Approved refunds are processed in accordance with our Return & Refund Policy

  • Financial institutions may require additional time to post refunded amounts

  • Processing times may vary depending on the payment provider

For additional information, please refer to our Return & Refund Policy.

Payment Disputes

If you experience an issue relating to a payment or order, please contact us before initiating a payment dispute or chargeback.

We will review inquiries in accordance with our policies and applicable regulations.

Payment Assistance

If you experience difficulties during checkout or payment processing, please contact us.

Contact Information

Store Name: I regali di Mosė

Business Address:
Via Lorenteggio, 43
20146 Milano MI
Italy

Phone: +39 340 248 9372

Email: support@iregalidimose.com

Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM (CET)

Order Cut-Off Time

5:00 PM (CET)